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Enquiries, images and our position on the claims

For product photography, specifications, prices or a comment, email theteam@customersupport.care with your deadline.

Our position, so you do not have to ask

• Ear candling is a relaxation ritual. It does not remove ear wax, and the residue inside a burnt cone is candle wax and ash from the cone itself.
• Irrigation with warm water does rinse softened wax out. Hard, impacted wax is a job for a clinic.
• A camera ear pick lets a person see the outer canal. It is not a diagnostic instrument.
• No product we sell is approved, certified or endorsed by any medical body, and we do not claim any therapeutic effect for any of them.
• Australian audiology services generally advise against ear candling. We say so on the product page.