About Ear Candle Company Australia
Who we are and what we sell
Ear Candle Company Australia sells ear cleaning products online and delivers them across Australia. We are a division of BuyFactory Direct Pty Ltd, ABN 30 656 628 938, and we are an online shop with no showroom, which is how the prices stay where they are.
The range
Three products, and that is deliberate. Ear candles in three pack sizes, an ear washer irrigation kit and a video otoscope ear cleaner. We would rather stock three things we can describe honestly than a shelf of everything.
How we talk about them
Ear care is a subject where it is easy to overclaim, so here is our position in plain words. Ear candling is a relaxation ritual and does not remove ear wax. Irrigation rinses wax out. A camera lets you see. None of the three is a treatment for an ear infection. None of them fixes hearing by itself. None of them replaces a clinician, and none of them is approved, certified or endorsed by any medical body.
If you have ear pain, discharge, hearing loss, ringing, grommets or a perforated eardrum, see a doctor. That advice costs us sales and it is still the right advice.
Delivery and support
Orders are handled in 24 to 48 hours and delivered in 5 to 7 days across Australia, including Sydney NSW, Melbourne VIC, Brisbane QLD, Perth WA, Adelaide SA, Gold Coast QLD, Canberra ACT, Newcastle NSW, Wollongong NSW, Hobart TAS and Darwin NT. Free on orders over $75. Below that it is $27.50. Every order goes by the same tracked service.
Our support team works seven days a week. Email theteam@customersupport.care and we will come back to you.
Frequently asked questions
Does a Cleaner For Ear Wax help with hearing aid feedback noise?
Feedback is usually about fit or the device itself. Ask your audiologist rather than assuming it is wax.
Is an Ear Wax Cleaner good for people who work in dusty environments?
Yes, an Ear Wax Cleaner is beneficial for those exposed to dust, construction debris, or airborne particles , helping keep ear canals free from blockages .
Does a Cleaner For Ear Wax reduce earwax buildup over time?
It removes what is there when you use it. It does not change how much wax you make, and cleaning more often does not help.
Can an Ear Wax Cleaner help with blocked ears after using earphones?
Yes, if the blockage is wax that earbuds have compacted. Give your ears a rest from the buds as well.
How do I clean a Cleaner For Ear Wax?
A Cleaner For Ear Wax should be washed with warm water and disinfected after each use to maintain hygiene and safety .
Can an Ear Wax Cleaner help with ear popping?
Yes, an Ear Wax Cleaner can relieve ear popping caused by wax blockages , allowing air pressure to stabilise.
Are Cleaners For Ear Wax effective for dry wax?
Yes, a Cleaner For Ear Wax with softening drops helps loosen dry wax , making it easier to remove with gentle irrigation or extraction tools .
Can an Ear Wax Cleaner help with itchy ears?
Yes, an Ear Wax Cleaner removes trapped dirt and wax , reducing irritation and dryness . However, persistent itching could indicate an allergy or dryness .
Should I use a Cleaner For Ear Wax before a flight?
It makes no difference to flight pressure, which comes from the Eustachian tube rather than from wax. Clean your ears when they feel blocked, not because you are flying.
Can an Ear Wax Cleaner help after a cold or flu?
If your ears feel blocked with wax, a rinse may help. Blocked ears after a cold are more often fluid or the Eustachian tube, which cleaning does not reach, so see a doctor if it persists.
Can a Cleaner For Ear Wax be shared?
Use your own tip. The tool can be shared, the part that goes in your ear should not be.
Does an Ear Wax Cleaner help with balance issues?
No. Balance problems and dizziness need a doctor. Do not try to treat them by cleaning your ears.
Can a Candle Wax Ear Cleaner be used for tinnitus?
No. Ear candling is a relaxation ritual and has nothing to offer for tinnitus. See a doctor or an audiologist about ringing in the ears.
Should I use a Cleaner For Ear Wax before a hearing test?
Yes, using a Cleaner For Ear Wax before a hearing test helps ensure accurate results by removing wax that may distort sound clarity .
Is an Ear Wax Cleaner better than professional cleaning?
No. A clinic has suction and a proper view of the canal, which is the right answer for wax that is genuinely impacted. A home kit is for the ordinary blocked feeling in between.
Can a Candle Wax Ear Cleaner be used if I wear hearing aids?
Ask your audiologist. We would not recommend ear candling to anyone with a hearing aid or an ear that needs regular clinical attention.
Are Cleaners For Ear Wax reusable?
Yes, many Cleaners For Ear Wax include washable and reusable tools like stainless steel picks or silicone spirals . Always clean tools after each use for hygiene.
Will an Ear Wax Cleaner remove water from ears?
It can help clear the outer canal, and tilting your head usually does most of the work. Water that stays trapped, or an ear that hurts afterwards, is worth showing a doctor.
Can a Candle Wax Ear Cleaner prevent infections?
No. Nothing we sell is a treatment for an ear infection, or a way to stop one, and an ear candle in particular should not be used on an ear that is sore or infected.
Is a Cleaner For Ear Wax safe for seniors?
Yes, a Cleaner For Ear Wax is ideal for seniors , as age-related wax buildup can cause muffled hearing . Gentle irrigation or vacuum systems are safe and effective for regular maintenance.
How long does an Ear Wax Cleaner take to work?
The rinse itself takes a few minutes. The softening beforehand is the part that takes days if the wax is hard.
Does a Candle Wax Ear Cleaner help with ear pain?
No. Ear candling is not a treatment for pain, and an open flame near a sore ear is a bad idea. See a doctor about ear pain.
Do doctors recommend a Cleaner For Ear Wax?
We are not claiming any medical endorsement for anything we sell. Irrigation is a recognised way of dealing with wax and clinics use their own equipment for it. Ask your own doctor about your own ears.
Will an Ear Wax Cleaner improve hearing?
Only in the sense that clearing a wax blockage removes what was muffling it. It does not improve hearing in any other way, and a change in hearing should be assessed.
Can a Candle Wax Ear Cleaner be used on children?
A Candle Wax Ear Cleaner is not recommended for children, as open flame methods can be dangerous. Instead, opt for soft-tipped or irrigation-based cleaners that are gentle and safe for young ears.
How often should I use a Cleaner For Ear Wax?
Only when your ears feel blocked or itchy. There is no schedule to keep to, and cleaning more often does not help.
Is an Ear Wax Cleaner better than cotton buds?
Yes. A cotton bud takes a little wax out and pushes the rest further in, and you cannot see any of it. Nothing we sell is risk free, though: used too deep or too hard, any of it can hurt an ear.
Can a Candle Wax Ear Cleaner remove hardened wax?
No. Ear candling does not remove wax at all, hardened or otherwise. If wax has gone hard, soften it for a few days and then rinse it with the ear washer kit, or see a clinic.
Is a Cleaner For Ear Wax safe to use at home?
It is designed for home use. Used gently, at the outer canal, with warm water, most people have no trouble. We hold no medical endorsement for it and we make no medical claim for it.
How does an Ear Wax Cleaner work?
Warm water rinses softened wax out of the outer canal, or a camera on a soft spoon lets you see what you are doing. Those are the two methods we stock.